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      American Express

      Engaged Employer

      American Express reviews

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      4.1

      81% would recommend to a friend

      (18,590 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Aug 30, 2024

      Good if you don't have respect for the client

      Ccp
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary, office, free breakfast, the training, and some colleagues.

      Cons

      The management, one french manager was firing people under false accusation.

      1.0
      Jan 26, 2024

      Avoid at all costs

      French customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros avoid

      Cons

      Probably one of the worst company I have worked for. 100% office politics, pay is terrible and no benefits, toxic work environment.They preach lies and there is a complete lack of empathy for the employees. Very poor leadership. I left as soon as possible. You are just a number there. Also there products are not what they seem and very expensive for the returns you get. They sell lies be you an employee or a customer. Avoid at all costs.

      1.0
      Nov 22, 2022

      Old mentality

      Customer care professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      nothing special you can achieve the same skill in another company avoiding the burn out.

      Cons

      working in Amex it was a nightmare to much stress. The shift are not organised at all can happen that you finish to work at 1:00 a.m. and you have to start again at 11:00 a.m. the pressure is to high you have to do the job of 5/6 departments and you are also required to sell. To much stress they wants to reach the excellence killing people.

      Viewing 10 - 12 of 18,590 Reviews
      Related searches: American Express jobs | American Express salaries | American Express benefits | American Express interviews | American Express conversations
      ReviewsAmerican Express reviews

      Glassdoor has 21,941 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.