American Express reviews

4.1

81% would recommend to a friend

(18,589 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,589 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jul 28, 2025

Great colleagues but bad management

Recommend
CEO approval
Business Outlook

Pros

- Lot of flexibility - Great colleagues - Good benenfits - Great learning possibilities

Cons

- Conflicts of interest situations - Favoritism allowed - Retaliation in case of raising sustained complaints - Mobbing and harrasment practices from Management

4.0
Jul 8, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good management and career development

Cons

Does not offer work from home positions

2.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Employee benefits such as Private insurance, restaurant card, discounts,

Cons

Chaotic environment in the customer care department. Lots of turnover in leadership, development marketed as one of the pillars of the company, but changing department is impossible unless you receive a “push”

Viewing 7 - 9 of 18,589 Reviews

Glassdoor has 21,940 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.