Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,897 total reviews)
      avatar

      Omri Morgenshtern

      76% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Oct 12, 2015

      Fast paced OTA, friendly environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to get to know and get familiar with OTA world, great management with open door policy, relocation opportunities. Continuously adapting to new changes and innovating.

      Cons

      Systems and general focus change regularly so you need to be willing to adapt to change and shift focus. No benefits offered. Lack of communication to the team.

      2.0
      Oct 9, 2015

      Far away from other OTAs

      Senior market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Had a 10 day induction training to have knowledge of the company and systems. 2. Fast growing (means changing) company for good and bad, but to maintain the knowledge and skills, online training was available to take it. 3. Salary package was not bad when comparing with other companies, but less benefits.

      Cons

      1. I was hired as a Senior Market Manager to "manage the team of market managers"(from JD) however needed to take over 120 accounts and new acquisition of 40 hotels by myself. 2. Company was competing with blue OTA and wants more contracted hotels than them and was only concentrating to new acquisition. This was causing bad relationships with existing hotels. 3. All staff will be given KPI for each quarter however some of the KPI are highly not achievable. In chis case it will be measured by the % of achievement, so in this company, there is nobody who achieved the target and having some extra time for their own work.

      3.0
      Oct 8, 2015

      Loved the people but the job at customer support was draining

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great concept. The service is in demand. Great people working for the company, at least across the European and Asian locations. Certain possibilities for career advancement.

      Cons

      Working weekly shifts at customer support in Budapest was rather draining and stressful. As a result there was a high turnover of staff. Micromanagement is common practice. New procedures were implemented on a regular basis, which required constant re-adjustment.

      Viewing 2845 - 2847 of 2,897 Reviews
      Related searches: Agoda jobs | Agoda salaries | Agoda benefits | Agoda interviews | Agoda conversations
      ReviewsAgoda reviews

      Glassdoor has 3,243 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.