Does Agoda pay their employees well?

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Agoda?

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Agoda?

Customer Experience Specialist (240) , Customer Service Representative (182) , Senior Software Engineer (159) , Software Engineer (143) , Market Manager (90) , Customer Service Specialist (83) , Customer Service (60) , Accommodation Services Specialist (49) , Manager (37) , Project Manager (31) , Software Engineer(Internship) (29) , Analyst (28) , Senior Manager (28) , Customer Support Specialist (26) , Software Engineer Intern (25)

What are the pros of working at Agoda according to real employee reviews?

"Culture is good and healthly" ((in 263 reviews)); "People are great in general" ((in 199 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 155 reviews)); "Benefit and work life balance is good" ((in 143 reviews)); "Good pay and bonus." ((in 97 reviews))

What are the cons of working at Agoda according to real employee reviews?

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "no career development" ((in 16 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 12 reviews)); "Too much office politics" ((in 11 reviews)); "Favoritism runs wild." ((in 10 reviews))

What are employees saying about Agoda layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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Agoda

Agoda reviews

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3.9

78% would recommend to a friend

(2,898 total reviews)

Omri Morgenshtern

76% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Culture & values

4.0

Compensation and benefits

3.9

Work/Life balance

3.7

Career opportunities

3.4

Senior management

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,898 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 8, 2015

Loved the people but the job at customer support was draining

Customer care specialist

Recommend

CEO approval

Business Outlook

Pros

Great concept. The service is in demand. Great people working for the company, at least across the European and Asian locations. Certain possibilities for career advancement.

Cons

Working weekly shifts at customer support in Budapest was rather draining and stressful. As a result there was a high turnover of staff. Micromanagement is common practice. New procedures were implemented on a regular basis, which required constant re-adjustment.

2.0

Oct 7, 2015

Always an immature start-up sense regardless of the age and size

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good pay - Good party

Cons

- Messy (no process) - No business manner - Arrogant

3.0

Sep 22, 2015

Red Tape

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job, overtime not required, fun colleagues, relaxed environment

Cons

Top-Down management style, red tape, salary ok-ish but without any additional benefit. Limited career potential and chances to make a difference

Viewing 2848 - 2850 of 2,898 Reviews

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Senior Consultant, Learning & Development

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Loved the people but the job at customer support was draining

Always an immature start-up sense regardless of the age and size

Red Tape

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