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      AXA UK

      Engaged Employer

      AXA UK reviews

      3.7

      71% would recommend to a friend

      (841 total reviews)
      avatar

      Tara Foley

      81% approve of CEO

      65% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      AXA UK has an employee rating of 3.7 out of 5 stars, based on 841 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AXA UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      841 reviews
      2.0
      Oct 18, 2022

      Could be better

      Motor claims handler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues are very helpful and always ready at hand

      Cons

      IT is very poor making the job more difficult. Number of calls outweighs the number of handler therefore callers wait sometimes you to 2 hours and they get frustrated. Endless number of complaints. System used to log complaints is not particularly user friendly as it takes a lot of clicks to log a simple complaint

      3.0
      Oct 5, 2022

      Ups and downs

      Workforce planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people on the front line.

      Cons

      Micro management on the rise. Poor morale

      avatar
      AXA UK Response
      3y
      Thank you for taking the time to leave a review.
      3.0
      Aug 18, 2022

      IT is atrocious

      Customer relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mental Health empathy Pay and Holiday

      Cons

      IT infrastructure is the worst of anywhere I've worked. Service standards are appalling and managing don't know how to fix it. Complaint volumes are out of control.

      Viewing 85 - 87 of 841 Reviews
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      ReviewsAXA UK reviews

      Glassdoor has 902 AXA UK reviews submitted anonymously by AXA UK employees. Read employee reviews and ratings on Glassdoor to decide if AXA UK is right for you.