AT&T reviews

3.3

52% would recommend to a friend

(42,062 total reviews)
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John Stankey

43% approve of CEO

45% positive business outlook

AT&T has an employee rating of 3.3 out of 5 stars, based on 42,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AT&T employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

42K reviews
4.0
Sep 12, 2015
Recommend
CEO approval
Business Outlook

Pros

AT&T has undertaken an aggressive program to train IT employees across a broad range of technologies, and has a big focus on facilitating personal growth. In the right areas of the company, opportunities to do something new are rich. Pay is competitive, bonuses are strong, benefits are a full suite. Flexible working arrangements can be made.

Cons

So much is dependent on the particular organization. Some management is much more on board with developing their employees than others. In many areas, there is a very strong delivery focus, at the expense of some of the better things at AT&T. Change is hard, and AT&T is making big changes in the IT department. Health care continues to degrade year over year, but is competitive across the industry. A shift to location-centric workgroups has started to put a shadow of doubt on telecommuting, even though the company officially encourages it.

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AT&T Response
10y
We appreciate your feedback and will make sure it gets heard. We pride ourselves on providing world class pay, benefits, training, and growth opportunities and appreciate you acknowledging things we do well. We truly care for our employees and thank you for your input on what we can improve upon.
1.0
Sep 11, 2015
Recommend
CEO approval
Business Outlook

Pros

There are no 'pros'. This company sucks the life out of you. I would rate them zero stars below, but that isn't an option.

Cons

The department/building that I work in for the past 4 years has transformed from an advanced technical support center to front-line customer service. People that were hired because of their advanced technical support experience are now being forced to answer billing questions. Many offline departments have been outsourced overseas, such as escalated cases to Network Operations.

4.0
Aug 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Overtime Freedom Working Outside Time Flies Easy Jobs Training Paid Holidays Union Non Contracted

Cons

Micro Management Working Outside Overtime A lot of Driving Climbing Poles

Viewing 286 - 288 of 42,062 Reviews

Glassdoor has 46,483 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.