AT&T reviews

They didn't bother to tell us during the hiring process that you have to wait 6 mos. to enroll in their health insurance. They put us through 'new style' training for 4 wks in the classroom, then threw us out on the floor full-time for 2 wks, then brought us back into the classroom for 2 wks of allegedly 'advanced' training. My final week, we were attending remedial training to make up for what we didn't get in the classroom. The usual junior high level motivational techniques for reps. Not sure why they needed to even hire new people - almost every day, they offered unpaid 'undertime' for existing reps to go home early. Call volume was so slow that some reps in my group actually brought coloring books and crayons to pass the time. I finished training and 'nesting' and never went back.

- Shift hours to cover different regions, which many people find unacceptable. - You are too tied to your position, your role, even though your work may be interesting you suffer being too specialized, compared to broader spectrum of knowledge you need to maintain in smaller companies. - Poor opportunities for training provided by employer. Most of the things you need to learn to advance are from your own resources. - Salary is OK for this region - if you negotiate it during hiring process. Then you are stuck with few percent/year even on promotion or when changing roles. Job-hop to advance money-wise. - Company is too much tied by rules that may not make sense given how fast IT is growing. - Lower lvevel managers lack proactivity and fail to step-up for their teams. - Decisions take too long and are not communicated properly