Is ADP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at ADP have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at ADP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at ADP .

Does ADP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at ADP with 2.7 out of 5 stars based on 29 anonymously submitted employee reviews. This is 25.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

ADP Customer Service Representative CSR reviews

3.9

24% would recommend to a friend

(29 total reviews)

Maria Black

7% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative (CSR) employees have rated ADP with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

29 reviews

3.0

Sep 11, 2022

Meh average

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Average company good benefits pay was alright

Cons

Too much work and bad management

ADP Response

3y

Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates, and we will share your feedback with our leadership teams.

4.0

Sep 9, 2022

Awesome workplace

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Awesome workplace and good environment

Cons

Some team leads are not motivating enough

3.0

Aug 31, 2022

Worksary

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Always great managers and teammates

Cons

The high expectations along with limited learning opportunities is unrealistic and not a good strategy 18 months before changing position is too long

ADP Response

3y

Thank you for sharing your ADP experience with us on Glassdoor. We value your feedback.

Viewing 22 - 24 of 29 Reviews

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Jobs at ADP

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Barcelona

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ADP

ADP Customer Service Representative CSR reviews

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