Is ADP a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at ADP have rated their employer with 3.9 out of 5 stars in 29 Glassdoor reviews. This is a higher than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at ADP now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at ADP .

Does ADP pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at ADP with 2.7 out of 5 stars based on 29 anonymously submitted employee reviews. This is 25.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1639 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1056 reviews)); "Very flexible and good pay" ((in 765 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 484 reviews)); "Poor upper management." ((in 160 reviews)); "Can be stressful and long hours" ((in 144 reviews))

Skip to content Skip to footer

Notifications

ADP

ADP Customer Service Representative CSR reviews

3.9

24% would recommend to a friend

(29 total reviews)

Maria Black

7% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

2.9

Senior management

2.9

Career opportunities

2.7

Compensation and benefits

2.3

Work/Life balance

Customer Service Representative (CSR) employees have rated ADP with 3.9 out of 5 stars, based on 29 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

29 reviews

5.0

Dec 23, 2022

Good Experience

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great work culture. Good management & HR.

Cons

Mostly night shifts, totally exhausts.

5.0

Dec 6, 2022

Happy to be a part of ADP Family

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

SBS Team is very helpful, the specialist chat and the knowledge search are amazing tools to keep improving my skills to continue helping people

Cons

Managers are good listeners and were always able to help me with my schedule when adjustments was required

ADP Response

Thank you for taking the time to share your feedback. We are glad that you are enjoying your ADP experience and value the insights and advice you have shared. And don't forget about our Associate Referral Program. Earn monetary bonuses for eligible referrals that are hired and join you at ADP!

4.0

Nov 10, 2022

ADP

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good training, benefits and management.

Cons

Not enough remote work capabilities.

ADP Response

Thank you for taking the time to share your feedback. We appreciate hearing from current associates and will share your insights with our leadership teams.

Viewing 19 - 21 of 29 Reviews

Top companies for "Compensation and Benefits" near you

SAP

3.9★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Autodesk

4.0★Compensation & Benefits

BMW Group

4.1★Compensation & Benefits

Jobs at ADP

Associate Sales Manager

Barcelona

View job

ADP reviews FAQs

ADP reviews ADP Customer Service Representative (CSR) reviews

ADP

ADP Customer Service Representative CSR reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Experience

Happy to be a part of ADP Family

ADP

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at ADP

ADP reviews FAQs