ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(379 total reviews)
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Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

379 reviews
2.0
Jul 1, 2024

Not what it seems

Recommend
CEO approval
Business Outlook

Pros

The company itself has amazing culture, I met some of my best friends here

Cons

The leadership are snakes and out for themselves in this location.

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ADP Response
1y
Thank you for providing your insight into your experience working for ADP. We appreciate your feedback and we encourage you to reach out to your leaders or site HR team and discuss the details so that we may address them and make sure they receive the right attention and action.
3.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great environment, great benefits, cafeteria on site

Cons

Short staffed, Pay should be higher, Overtime needed a lot

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ADP Response
1y
Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates, and we will share your feedback with our leadership teams.
Viewing 67 - 69 of 379 Reviews

Glassdoor has 24,928 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.