ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(379 total reviews)
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Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

379 reviews
2.0
Jul 16, 2024

Account Manager

Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow and make commission.

Cons

Hard work and lots of cold calls.

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ADP Response
1y
Thank you for the review and rating.
4.0
Jul 10, 2024

ADP

Recommend
CEO approval
Business Outlook

Pros

Work culture is pretty good

Cons

Hiring process is slow And the offer is inclusive of tge yearly bonus as part of ctc

3.0
Jul 9, 2024

Poor Training

Recommend
CEO approval
Business Outlook

Pros

Pay was good for my experience.

Cons

Training was new and too many issues occurred.

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ADP Response
1y
Thank you for sharing your insights with us on Glassdoor regarding your time with ADP and we are sorry to hear about this experience. Your review helps us to improve our overall processes and we appreciate your assessment
Viewing 64 - 66 of 379 Reviews

Glassdoor has 24,928 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.