ADP reviews

3.8

71% would recommend to a friend

(22,314 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Sep 3, 2020

Worst Department I've Ever Worked In

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The security people are really nice.

Cons

I think ADP, as a company is probably great, but there's a cult-like division that needs some close looking at. GPT South was the division I was in, based in Miami and it is without a doubt the worst experience I have ever had in my career. On the outside it all looks great, but once in there you begin to see that this department is run by a core group of individuals who literally get paid to do nothing and are promoted for no reason what so ever. This group knows who they are, they have each other's backs, they make it look like they are this great, hardworking bunch and without them nothing would get done. Anyone else is treated horribly, fired, laid off. In my time there, I saw countless product people get hired and laid off simply for not "drinking the koolaid." Management has ZERO experience, and can't manage a team of paper bags yet they still gets promoted. Someone should really dive deep into how this group spends ADPS money. Boondoggle dinners and needless hotel rooms to stay in the same city they live in. GPT South is a JOKE run by jokers. The real stars are the lower level workers always getting spat on but who make that core group look GOOD when they don't deserve it. They use technology and coding practices from 1980. Stuck in the dark ages and can't get out because the leaders have very little experience and knowledge of today's tech.

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ADP Response
5y
Thank you for bringing these situations to our attention and we are sorry to hear about this experience. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at hr.associate.relations@adp.com
1.0
Jan 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Great location for commute to work by public transportation. Great colleagues. Ability to work from home ***with prior notice*** Beginners will benefit from paid payroll courses. Credible employer on your CV when applying for payroll jobs.

Cons

10 yrs for additional week of vacation 10 yrs for 100% matching RRSP LTD plan high cost mandatory, while preaching free basic health & dental You're workhorse. Client comes first and last. Depression, tears, regrets are common among many coworkers Tips: Beware of reviews driven by ADP internal campaign where everyone is asked, including new hires, to participate on Glassdoor to bring the review score up. Don't make your decision based on good reviews only. Although your job title maybe Payroll Specialist, it is more and less like call centre environment. If you're coming from call centre, where harrassment from client is common, it will be easier to adjust. You'll never do complete payroll cycle at ADP. If you worked more than 3 yrs in payroll, you've sufficient experience to get a better job elsewhere. If you worked in payroll more than 5-10 yrs, there is not much to learn about payroll at ADP, except for ADP Way of doing things.

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ADP Response
6y
Hello and thank you for providing insight into your experience working at ADP. We encourage honest, authentic reviews. Any and all ADP-sanctioned communications in regards to reviews are delivered in strict accordance with the Glassdoor terms of service and pre-approved directly by Glassdoor. Please email us directly at ADP_Talent_community@adp.com if you believe there has been a violation of our policy. We also appreciate your feedback into your experience working at ADP and would welcome the opportunity to learn more. If you would like to share additional information so that we can look into your specific situation and review your concern completely, please contact our Associate Relations team at hr.associate.relations@adp.com
3.0
Aug 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Overtime, Clean work environment, good trainings,

Cons

Lots of empty promises, high turnover, favoritism, micromanaging

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ADP Response
6y
Thank you for sharing your insights with us on Glassdoor and are sorry to hear about your disappointing experience. We welcome the opportunity to learn more. If you would like to share additional information so that we can look into it, please contact us at hr.associate.relations@adp.com.
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