Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged Employer

      ADP Customer Service (CSR) reviews

      3.3

      44% would recommend to a friend

      (379 total reviews)
      avatar

      Maria Black

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Career opportunities

      3.2

      Compensation and benefits

      3.1

      Senior management

      2.9

      Work/Life balance

      Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      379 reviews
      5.0
      Apr 1, 2025

      Good Experience

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      pays on time and I understand it clearly

      Cons

      The owner of the company has control over it

      3.0
      Mar 26, 2025

      Ok job

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are the best ever

      Cons

      No real structure in processes

      3.0
      Mar 9, 2025

      SBS- great training

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training. Independence and autonomy.

      Cons

      Your territory really determines your success. They are brutal to mothers. I’ve watched them put most women on a PIP day 1 of being back from maternity leave because they are behind plan (“plan doesn’t stop just because you do”) so if you’re planning on having kids, either plan to be fired or sell while on mat leave

      avatar
      ADP Response
      1y
      Thank you for taking the time to write this review as we value all feedback. In regard to your concern, it is ADP's policy to provide equal employment opportunity to applicants and our associates without regard to their race, color, religion, national origin, or any other basis prohibited by law. We appreciate your feedback and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      Viewing 34 - 36 of 379 Reviews
      Related searches: ADP Customer Service (CSR) jobs | ADP Customer Service (CSR) salaries | ADP benefits | ADP Customer Service (CSR) interviews | ADP conversations
      ADP reviewsADP Customer Service (CSR) reviews

      Glassdoor has 24,923 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.