ADP Customer Service (CSR) reviews

3.3

44% would recommend to a friend

(379 total reviews)
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Maria Black

49% approve of CEO

48% positive business outlook

Customer Service (CSR) employees have rated ADP with 3.3 out of 5 stars, based on 379 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

379 reviews
1.0
May 2, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

Met some great people that became lifelong friends

Cons

Managers only promoted people they liked. 42 clients is way too much for anyone to handle. The job is payroll and they dont teach you. Very low pay

4.0
Apr 23, 2025

Good culture

Recommend
CEO approval
Business Outlook

Pros

Good culture with good benefits

Cons

Selling in to established businesses can be hard

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ADP Response
1y
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Glassdoor has 24,923 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.