Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.3 out of 5 stars in 370 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 370 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (303) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (222)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1629 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1447 reviews)); "Flexible and good work life balance" ((in 1440 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1083 reviews)); "Training was great until you actually work in your payroll position and you are doing everything but payroll." ((in 771 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 838 reviews)); "Some managers are bad apples but not all" ((in 483 reviews)); "low salary and very influenced" ((in 468 reviews)); "Middle and upper management had too much change in personnel and directions. it was very discouraged and confusion." ((in 160 reviews)); "Hours are long and unflexible" ((in 155 reviews))

ADP Client Technical Support Associate reviews

3.3

48% would recommend to a friend

(370 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (370 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Client Technical Support Associate employees have rated ADP with 3.3 out of 5 stars, based on 370 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

370 reviews

5.0

Jan 3, 2023

So so

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great people fun atmosphere great customers

Cons

To many hours not enough time to get it all done

ADP Response

3y

Thank you for sharing your review and rating with us on Glassdoor. We really appreciate hearing from current associates and value the positive feedback you have shared about your experience!

5.0

Jan 2, 2023

Great Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People oriented Great managers Motivating work environment

Cons

Client pressure and stress End of year crunch is exhausting

ADP Response

3y

Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review.

2.0

Dec 19, 2022

Stagnant Leadership/Product

Account manager

Recommend

CEO approval

Business Outlook

Pros

Standard offering, flexibility with schedule

Cons

Managers lack knowledge and desire to do more than the basic

ADP Response

3y

Thank you for sharing feedback about your time at ADP. We value the many years you spent with us and your insights into your experience.

Viewing 142 - 144 of 370 Reviews

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ADP Client Technical Support Associate reviews

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Great Company

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