ADP Client Technical Support Associate reviews

3.3

48% would recommend to a friend

(370 total reviews)
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Maria Black

52% approve of CEO

51% positive business outlook

Client Technical Support Associate employees have rated ADP with 3.3 out of 5 stars, based on 370 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

370 reviews
3.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Good opportunities to move up and build a career. Lots of promotion from within. Doesn't require a college degree, in fact most of my direct management only had a high school degree. Senior management (like CEO level) is really good.

Cons

No one ever grows up wanting to work at a payroll company and it shows. Lots of lifers who have a crab in the bucket mentality and don't want to see new or young people succeed. Lots of ingrained bureaucracy from people who are losers in real life and hold onto their sliver of power.

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ADP Response
3y
Thank you for sharing feedback about your time at ADP. We value the many years you spent with us and your insights into your experience. We will share your insights with our leadership teams, so we can better improve our process.
3.0
Jan 19, 2023

Review

Recommend
CEO approval
Business Outlook

Pros

Team and department are great and have your back

Cons

Cab be extremely stressful, AM role is more like a complaints department constantly fire fighting

4.0
Jan 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Training the employees in the company

Cons

performance improvement training should be conducted

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ADP Response
3y
Thank you for sharing your experience with us on Glassdoor. We appreciate the time you spent with ADP and the insights you have provided.
Viewing 139 - 141 of 370 Reviews

Glassdoor has 24,928 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.