Is ADP a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at ADP have rated their employer with 3.5 out of 5 stars in 387 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Technical Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at ADP .

Does ADP pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at ADP with 3.4 out of 5 stars based on 387 anonymously submitted employee reviews. This is 2.9% worse than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at ADP.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1646 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1429 reviews)); "Good work life balance and learning" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1080 reviews)); "The training is great no matter what the subject matter and my leadership encourages and develops their employees." ((in 770 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 469 reviews)); "low salary and very influenced" ((in 465 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 143 reviews))

ADP Client Technical Support Associate reviews

3.5

51% would recommend to a friend

(387 total reviews)

Maria Black

50% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (387 reviews)

Ratings by demographic groups

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Client Technical Support Associate employees have rated ADP with 3.5 out of 5 stars, based on 387 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

387 reviews

4.0

Aug 26, 2013

Good Work/Life Balance

Account manager

Recommend

CEO approval

Business Outlook

Pros

I love the work/life balance at ADP. Training is also good. I've been lucky to work with great teams and great managers. They offer great PTO benefits especially working for more than 5 years.

Cons

Can be stressful at times. The pay could be a little bit better for the amount of work we do.

2.0

Aug 8, 2013

Not What I Expected

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good training on how 401k accounts work, good people, chance to work at home sometimes

Cons

No communication, position changed drastically in less than a year from what I was told it would be, more work and less people and no change in pay, new manager and too many changes all at once, some of them make no sense. Outsource customer service to another country which causes a lot of cranky calls to the US call centers and many of our overseas colleagues don't understand the basics of retirement accounts and the US economy/tax system. They are great people, though.

3.0

Mar 23, 2013

Challenging

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and great sales learning tools

Cons

Challenging quotas, and a lot of turn over of employees.

Viewing 370 - 372 of 387 Reviews

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