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      ADP

      Engaged Employer

      ADP Client Support Analyst reviews

      3.4

      47% would recommend to a friend

      (394 total reviews)
      avatar

      Maria Black

      51% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      394 reviews
      2.0
      Oct 6, 2009

      Call Center Rep I

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for. One of only a few AAA rated companies, so you know you are working for not only an industry leader, but rather one of the best companies in America.

      Cons

      Way too repetitive. You take the same type of calls all day long. If you don't want to take 85 calls a day and ask the same 10 questions over and over again, this job isn't for you.

      3.0
      Aug 21, 2009

      Working for the best, is it better than the rest?

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees by far was the best reason to work at RTi. You could not find more hard working, customer service and loyal employees to their clients & customers. Each employee strives for exemplary customer service and dedication to the customers he or she supports.

      Cons

      Hours (mandatory OT for FT employees) Limited Resources No Empathy for employees Stress of the work Limited Strategic Planning

      4.0
      Mar 13, 2009

      Hard work will be rewarded...

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like any large company ADP has it's share of good and bad apples but contrary to the old saying the bad apples don't spoil the bunch. Excellent performance will be rewarded at ADP and like any sales driven company excellent sales performance will be highly rewarded.

      Cons

      Again, in a company the size of ADP it takes a lot of effort to overcome inertia and there's more than a little inertia. ADP can be slow to react to market forces and political, budgetary and technical concerns all conspire to produce a mediocre product in many cases when a little more effort could produce a world class product.

      Viewing 391 - 393 of 394 Reviews
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      Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.