Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.4 out of 5 stars in 394 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 394 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

47% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (387) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1430 reviews)); "Flexible and good work life balance" ((in 1428 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1071 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 822 reviews)); "Some managers are bad apples but not all" ((in 486 reviews)); "low salary and very influenced" ((in 458 reviews)); "Poor upper management." ((in 153 reviews)); "Hours are long and unflexible" ((in 149 reviews))

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ADP

ADP Client Support Analyst reviews

3.4

47% would recommend to a friend

(394 total reviews)

Maria Black

51% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

394 reviews

4.0

May 11, 2012

It was okay, but nepotism.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good company, pay, benefits and staff.

Cons

some management punished those they didn't like without good reason

5.0

Aug 24, 2011

Do the Right thing and good things do happen

Account manager

Recommend

CEO approval

Business Outlook

Pros

Opportunity for advancement, work life balance, flexibility, great benefits, competitive pay, talented colleagues, diverse, well known and respected clients, strong, fair and empathetic President and sr leadership team. Willing to make changes and adapt to different clients and their needs.

Cons

It requries being flexible and being willing to adapt to change as clients needs change and this may not be a good fit for all types of staff.

2.0

Aug 22, 2011

To top heavy

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

ADP is a large organization so they are able to offer great benefits and a safe workplace environment.

Cons

It would be nice if management was promoted because they deserved it but most of these people are promoted because of seniority or who they know. I am tired of working hard and not being recognized for it just because I choose to actually come to work and work and not socialize.

Viewing 382 - 384 of 394 Reviews

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ADP

ADP Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was okay, but nepotism.

Do the Right thing and good things do happen

To top heavy

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