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      ADP

      Engaged Employer

      ADP Client Support Analyst reviews

      3.4

      47% would recommend to a friend

      (394 total reviews)
      avatar

      Maria Black

      51% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      Client Support Analyst employees have rated ADP with 3.4 out of 5 stars, based on 394 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      394 reviews
      2.0
      Oct 10, 2010

      Sales Manager

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strengh of Company. When everyone is succeeding it is a great place to work. This organization is sales driven. If your manager is good you will succeed if not you will fail.

      Cons

      Direct Management some are prepared and understand the business. Others are there because of previous management and are not aware on how to manage employees or customers and effect performance of the employee.

      2.0
      Jan 17, 2010

      A complete mask

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are wonderful. Very hard working and dedicated. Very casual dress at work. Technology was exceptional

      Cons

      Senior leaderhsip does not listen to employees. Two years of similar feedback and no change. Turnover has increased dramatically due to the intensity of the jobs. They cannot afford the resources that are needed to deliver their solutions, so the salaried employees are forced to work an absurd amount of hours. Compensation for higher-level positions, such as Client Relationship Managers and Account Managers are not systematic. No rhyme or reason why one person makes in the 50's and others are in the 100's. President of the company rules with fear.

      3.0
      Dec 10, 2009

      Average place to work when it's a big company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP's financials are such that there is fairly good job security.

      Cons

      Service to customers is good - not great. Products are good - not great. Long time to fix situations. Jammed management so not much room to grow. Sales leadership is poor at division level - at NAS and field level it is great.

      Viewing 388 - 390 of 394 Reviews
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      Glassdoor has 24,915 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.