Is ADP a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at ADP have rated their employer with 3.3 out of 5 stars in 365 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Analyst Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at ADP .

Does ADP pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at ADP with 3.3 out of 5 stars based on 365 anonymously submitted employee reviews. This is 5.9% worse than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at ADP.

How happy are Client Support Analyst professionals working at ADP?

48% of Client Support Analyst employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Analyst professionals have also rated ADP with a 3.1 rating for work-life-balance, 3.6 rating for diversity and inclusion, 3.4 rating for culture and values and 3.3 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1647 reviews)); "Flexible and good work life balance" ((in 1438 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1434 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1072 reviews)); "Very flexible and good pay" ((in 760 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 841 reviews)); "Some managers are bad apples but not all" ((in 484 reviews)); "low salary and very influenced" ((in 467 reviews)); "Poor upper management." ((in 152 reviews)); "Can be stressful and long hours" ((in 149 reviews))

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ADP

ADP Client Support Analyst reviews

3.3

48% would recommend to a friend

(365 total reviews)

Maria Black

52% approve of CEO

51% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.1

Work/Life balance

3.1

Senior management

Client Support Analyst employees have rated ADP with 3.3 out of 5 stars, based on 365 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

365 reviews

3.0

Oct 19, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

-Pay seems to be fair compared to other similar companies. -Benefits -Career Advancement -Flexibity

Cons

-Management structure changes frequently -Felt micro-managed

ADP Response

Thanks for the review.

4.0

Oct 6, 2017

ADP review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company. They try very hard to reward their employees. Compensation is competitive. ADP does a good job of working with you to achieve a work family balance.

Cons

ADP is a fast pace changing environment. Some people would not like that. I do! As with most companies who you report to makes a difference on how you feel about your job and the organization.

ADP Response

Thank you for the assessment and feedback. You insights help us to improve our processes in the HR space.

3.0

Sep 24, 2017

Client Services; good for entry-level. Not so much for professionals.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Friendly, helpful colleagues. Challenging work. Great for those trying to learn ADP in order to apply to future payroll practitioner positions.

Cons

Poor management; favoritism. Poor work/life balance. Inflexible employer.

ADP Response

Thank you for the review.

Viewing 313 - 315 of 365 Reviews

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ADP

ADP Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Manager

ADP review

Client Services; good for entry-level. Not so much for professionals.

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