Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged Employer

      ADP Client Service Representative reviews

      3.3

      41% would recommend to a friend

      (154 total reviews)
      avatar

      Maria Black

      60% approve of CEO

      72% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      3.1

      Compensation and benefits

      Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      154 reviews
      2.0
      Sep 27, 2011

      CSR

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Stable company financially speaking - Benefits starting from day 1.

      Cons

      - Seniority prevails when requesting time off - Cannot take time off between the last week of November and the first week of february. - Pay is very low for the complexity of the subject associates are expected to know and deliver to clients. - High cost of health insurance for new open enrollment.

      2.0
      Sep 7, 2011

      Not the worst place to work but needs alot of improvement

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay in client services is pretty decent which helps associate retention in this economy. The company strives to improve processes and systems to stay current. Large company which in theory should have alot of advancement. Job security.

      Cons

      The company is forever making unnecessary changes leaving its workforce stressed and forced to conform. One rep is overloaded with a mountain of tasks that is overwhelming. First tier managers are unknowledgable, lack intelligence and practice extreme favoritism.

      2.0
      Jul 13, 2011

      Call Center Sardine

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training program. You must enjoy an extremely fast paced environment and answering calls all day long. Supportive supervisors when needed. Supportive co-workers when needed.

      Cons

      Miscommunication between co-workers with client reps not properly recording notes in the system causing mishaps with customers. Extremely fast paced. No privacy whatsoever! Everybody wants to know your business! Some young supervisors to haughty for their own good and immature. Get ready to answer at least 100 calls or more per hour. Extremely boring.

      Viewing 151 - 153 of 154 Reviews
      Related searches: ADP Client Service Representative jobs | ADP Client Service Representative salaries | ADP benefits | ADP Client Service Representative interviews | ADP conversations
      ADP reviewsADP Client Service Representative reviews

      Glassdoor has 24,910 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.