Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ADP

      Engaged Employer

      ADP Client Service Representative reviews

      3.3

      41% would recommend to a friend

      (154 total reviews)
      avatar

      Maria Black

      60% approve of CEO

      72% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      3.1

      Compensation and benefits

      Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      154 reviews
      3.0
      Jan 8, 2013

      Great for long-term, uneducated employees

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Movement is possible if you are patient and good at your job. You will find various departments for gaining experience.

      Cons

      There is too much emphasis on experience over education. They ignore the fact that some reps are highly educated and can perform at much higher level than those uneducated. The company also makes an employee wait 18 months before moving up or moving out of a department, despite their excellence. There is also a great deal of rude, low-income employees; this makes the environment unpleasant.

      5.0
      Jan 5, 2013

      Professional Development

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a recent college grad, I'm pleased to find myself working for ADP. I graduated with my Bachelor's in Human Resource Management expecting to find a boring, redundant, insignificant position in a fortune 1000 company where I would feel like a number rather than an employee. I am more than ecstatic to find that ADP is one of the most supportive, innovative, and "personalized" organizations that I've come across in years. Even working for a small-town bank throughout college doesn't compare to the support and encouragement provided by middle and senior management at ADP. If you're looking for a company in which to guide you through your career and help develop your skills to ensure professional success, ADP is the employer for you.

      Cons

      Simple tasks such as banking, tax, and other service are very segregated. It's sometimes difficult to find an answer you're looking for after speaking to 5 different people.

      2.0
      Dec 14, 2011

      More geared towards seniority vs. ability

      Client services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Moderate monetary compensation Large Company, well known Lots of connections within the company to move from one department to another

      Cons

      Lacking in management professionalism. Company seems to favor seniority versus one's ability to complete the job. Very little constructive criticism

      Viewing 148 - 150 of 154 Reviews
      Related searches: ADP Client Service Representative jobs | ADP Client Service Representative salaries | ADP benefits | ADP Client Service Representative interviews | ADP conversations
      ADP reviewsADP Client Service Representative reviews

      Glassdoor has 24,857 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.