Is ADP a good company to work for as a Client Service Representative?

Client Service Representative professionals working at ADP have rated their employer with 3.3 out of 5 stars in 154 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.7 out of 5 stars. Search open Client Service Representative Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Service Representative interview questions at ADP .

Does ADP pay Client Service Representative employees well?

Client Service Representative professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 154 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Service Representative salaries and benefits at ADP .

What are the top reviewed jobs at ADP?

District Manager (1670) , Associate District Manager (637) , Payroll Specialist (417) , Implementation Specialist (386) , Member Technical (380) , Consultant (357) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (298) , Project Manager (246) , Sales (241) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1620 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1440 reviews)); "Flexible and good work life balance" ((in 1424 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1100 reviews)); "Very flexible and good pay" ((in 745 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 835 reviews)); "Some managers are bad apples but not all" ((in 487 reviews)); "low salary and very influenced" ((in 464 reviews)); "Poor upper management." ((in 159 reviews)); "Can be stressful and long hours" ((in 152 reviews))

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ADP

ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)

Maria Black

60% approve of CEO

72% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

4.0

Nov 16, 2023

Na

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Good career opportunity good pay

Cons

Company politics night shift Zero social life

3.0

Nov 5, 2023

Call center

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Caring management and benefits. Consistent paychecks

Cons

9-530 schedule, but calls often run late forcing you to stay until 6pm or later. $20 an hour isn’t terrible, but definitely not the best

ADP Response

Thank you for sharing your insights with us on Glassdoor. Your feedback is valued.

4.0

Nov 2, 2023

Great place to work

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work, great people great pay

Cons

The majority of employees want to work from home after Covid. They finally made a decision to allow three days in the office two days at home however, they are still very inconsistent with this depending on the department you are in.

ADP Response

Thank you for the review - your tenure with ADP is super appreciated, and your insights are valued.

Viewing 28 - 30 of 154 Reviews

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ADP

ADP Client Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Na

Call center

Great place to work

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