ADP Client Service Representative reviews

3.3

41% would recommend to a friend

(154 total reviews)
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Maria Black

60% approve of CEO

72% positive business outlook

Client Service Representative employees have rated ADP with 3.3 out of 5 stars, based on 154 company reviews on Glassdoor. This indicates that most Client Service Representative professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

154 reviews
4.0
Oct 18, 2023

Client relations

Recommend
CEO approval
Business Outlook

Pros

Work culture and pay is great

Cons

Shift timings are late and night shift allowance is not good enough

3.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and coworkers are nice

Cons

The difference in the way some of the departments are treated compared to others is mind blowing. They’ll tell 3/4 of the building to go home early to avoid bad weather, but let the other 1/4 risk being hit by a tornado just so they don’t have to let them off of the phones long enough for them to get home.

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ADP Response
2y
Thank you for taking the time to provide your review and rating. We appreciate hearing how we can improve from current associates, and we will share your feedback with our leadership teams.
Viewing 31 - 33 of 154 Reviews

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