why do you wish to work here
Customer Service Assistant Interview Questions
2,457 customer service assistant interview questions shared by candidates
How I had handled a difficult customer in the past.
Name a time youve been given or recieved great customer service
What can I offer to the company
If you are confronted with a difficult customer who is shouting at you what would you do?
How do you provide excellent customer service?
Why makes us different?
Can you remember one time you had a challenge that you had to overcome and explain it?
I was asked about when I had shown qualities matching all of the 4 I's. I was only expecting to have to address a couple of them but I had prepared for all 4 as I didn't know which they would ask me about. I was also asked about whether I liked technology. Obviously I'd used technology to get so far but this question was about whether I LIKED technology. I'm an older candidate and many people of my age are technophobes. Fortunately I'm a technophile.
describe a time you did something wrong and how did you ensure not to do it again (something along those lines)
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