what is customer service?
Customer Service Assistant Interview Questions
2,457 customer service assistant interview questions shared by candidates
Can you give me an example of a time where you have delivered/experienced great customer service?
What can you tell us about Sainsbury's?
Can you remember one time you had a challenge that you had to overcome and explain it?
Situational question: If you were assigned an important task to do and a supervisor came and told you to do something else, what would you do?
Why makes us different?
What can I offer to the company
why is customer service so important?
Disponibilidad a trabajar de noche? a turnos?
I was asked about when I had shown qualities matching all of the 4 I's. I was only expecting to have to address a couple of them but I had prepared for all 4 as I didn't know which they would ask me about. I was also asked about whether I liked technology. Obviously I'd used technology to get so far but this question was about whether I LIKED technology. I'm an older candidate and many people of my age are technophobes. Fortunately I'm a technophile.
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