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Customer Service Assistant Interview Questions
2,457 customer service assistant interview questions shared by candidates
How do you provide excellent customer service?
If you are confronted with a difficult customer who is shouting at you what would you do?
describe a time you did something wrong and how did you ensure not to do it again (something along those lines)
How would you assist a customer looking for an item in store?
Role play - Someone trying to buy a custom cake from bakery, or ordering a sofa that was out of stock
when was a time you worked well in a team?
Name a time when you went above and beyond for a Customer?
Why do you want to work here?
what did you understand by sucessful customer service
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