tell me about yourself, why do you want to work for M&S
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
How does technology help the customer
What do you think the job involves?
A customer has complained because you have ran out of her favourite chocolate biscuits and last time she visited the store they were also not in stock. There isn’t a delivery due until tomorrow morning. Guide me through what you would do in this situation.
No milk on shop floor, Large and growing queue of customers and only one staff member on tills, spillage in one of the aisles and Veg display is messy. Prioritize these tasks in importance and explain why you made these choices?
Name a time you went over and above for a customer regarding customer service
There were 2 questions I struggled to answer on the spot. First was: "Tell me about the best piece of customer service you have ever given?" and the second:, "What do you dislike about working in a team?"
Why do you want to work for us? what is good customer service to you?
What is the store doing well and what could it improve on?
why would you want to work at Marks and Spencer
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