Why do you want to work for M&S? (/ Why do you like M&S?)
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
What do you think M&S expects from a customer assistant?
SJ was followed by a face to face interview, asked multiple generic interview questions. Was also asked to work in a group exercise.
Role play selling an item to the interviewer. Basic questions e.g. why this company, what do you know about working for M & S, how would you deal with difficult customers...
What days can you work?
Role play of selling holiday items to a customer interested in swimsuits
Can you give an example of a time you've contributed to one of the 4 I's - Innovation
What is customer service?
can you use an ipad?
They asked if faced with a difficult customer, would would be the approach.
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