Experience in sales
Customer Assistant Interview Questions
10,247 customer assistant interview questions shared by candidates
Why would you like to work for us?
scenario question - customer approaches asking where something is while your manager has you adding sizes to the floor
something about how is technology useful for the customer experience
What would you do in the scenario where you have been assigned a task by your line manager and a customer comes up to you asking where a certain product might be.
How have you handled working under pressure?
Any cash handling experience ?
Why do you want to work for m&s ?
How do you provide a good customer service?
ROLE PLAY: "Hi how can I help you?" "I am looking for the butternut squash" What I said: "It's here. Are you making a meal? You can have a vegetarian 3 for 2 meal deal for 2 people if you'd like" - After she mentioned she is cooking vegetarian for herself and a person staying with her. WHAT I SHOULD HAVE SAID: "I'm sorry but unfortunately it is out of stock. We have alternatives like courgette (or give another in stock alternative on the list)" If she wasn't happy with that you could offer to call up a nearby store to check if they have it. providing she was not in a rush.
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