Vodafone Customer Service interview questions

With good and friendly interview, it was student part time job so was nice to apply, also environment was very good, many people told me in real work there are much stress and customer is not friendly like people work there

Basic questions and past experience Questions regarding call handling About performance kpi Network problem, router issue, introduction, reason to leave previous company About punctuality Honesty Shift timings 3 rounds Group discussion round Computer round Manager round