Vodafone Customer Service interview questions

The full process consists in two interviews. The first one is a personal background interview with the agency stuff. A few days after you passed the first one, you will be contacted. The second interview consists in some easy logic exercise, and it's a group interview. I didn't find that difficult at all, the only small problem is that the interview may last a few hours

I applied online & was interviewd 1:1 i was asked about myself, my experience & if i do have a background about customer service or not. The most important thing they're looking for is the desire wether or not u have the will to prove & i was capable & looking forward to be something in the Company & as a part of the Family