TELUS Customer Service Representative CSR interview questions

like any normal interview is scenario based questions, where do you see your self in 5 - 10 years told more about the position and company how would you handle a irate or abusive customer ?

Very thorough process. I had a couple of interviews before I was offered the job. One interview included computer compliance testing and the second was over the phone. Overall it was very professional as you would expect from a national company and great interview process.