CSR applicants have rated the interview process at TELUS with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TELUS as a CSR according to 1 Glassdoor interviews include:
Presentation: 33%
Other: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TELUS (Edmonton, AB) in Nov 2016
Interview
I applied online got a phone call from a recruitment agency and had a one on one interview in two days atTelus. The interview was easy but the job turned out to be partly door to door sales (what wasnt stated in their advertisement and they didnt tell me on the phone either), and said I am not interested.
Interview questions [1]
Question 1
My work history and personal information didnt finish the interview because it turned out to be door to door sales
I applied online. I interviewed at TELUS in Jun 2016
Interview
was very easy phone call, like 15 minutes. they are very kind and let u know everything. they are very pontual and always want to make sure that you understood everything
Interview questions [1]
Question 1
do you know the position? are you ok with costumer care? do u have experience?
I applied through a staffing agency. The process took 1 day. I interviewed at TELUS (Las Vegas, NV)
Interview
After they receive you application they send you an email confirming they received it and if you are a qualified candidate they will get back to you. When they reach out to you they call you and offer an interview they ask you a few personal and availability questions. During the interview they follow a questionnaire based on work experience and personal values.