The process took 1+ week. I interviewed at TELUS in Jan 2010
Interview
Phone interview with the manager, together with a senior team member. Was asked some general and typical interview questions, nothing too outstanding over all. The idea is to gain interaction from both sides.
The process took 1 day. I interviewed at TELUS in Oct 2010
Interview
Very nice people. Extremely positive atmosphere with great communication and passion being demonstrated by interviewers. Very friendly. However, don't let that positive atmosphere fool you. They know what they are looking for and are very serious about qualifications. I felt like my interview went very well (I had other interviews to compare to), yet was rejected. Be sure to prepare solid and specific/well rounded examples of times you demonstrated the specific skills they are looking for, because they will not tell you in advance. Other companies seem to screen/probe into qualifications and skills in earlier stages (phone interviews, cover letter/resumes, online assessments) then use the face to face to assess your communication and passion, however Telus seemed to assess interest and passion with the phone interview, and dive into specific skills and experience in the face to face.
Interview questions [1]
Question 1
Give me an example of a time you leaned out a process or implemented a change and walk me through what happened.