I applied online. The process took 2 weeks. I interviewed at TD (Ottawa, ON) in Aug 2018
Interview
A HR rep contacted me through email to fill out a personality test. A few days later I was called for a phone interview, and right after an in-person interview was scheduled with the hiring manager. All-in-all the interview process was speedy, but the onboarding process was a bit longer.
I applied online. The process took 4 weeks. I interviewed at TD (Calgary, AB) in Dec 2018
Interview
Applied online for a number of jobs at different branches, about two weeks later did a personality quiz online a week later had a phone interview. Was invited for a group interview at a training centre about a week later and then did a one-on-one with a manager.
Interview questions [1]
Question 1
If a customer came in who was new to Canada and wanted to open a chequing account how would you conduct the conversation? (Roleplay)
interview consisted of a case and a behavioural aspect. We were in groups and were given 1 hour to prep for the case and 45 min for the behavioural aspect.
Interview questions [1]
Question 1
Tell me a time you went above and beyond in regards to customer experience.