I applied online. The process took 3 weeks. I interviewed at T-Mobile in Oct 2009
Interview
panel interview with local and regional recruiter. An very elaborate back ground check, in which documentation of proof of employment and school may be required (in my case it was). background check took about 2 weeks for myself with an online company called hireright located at hireright(dot)com. hireright was easy to deal with but the t-mobile recuiters were more anal about the background check and every little detail. just make sure you resume is as accurate as possible.
I applied online. The process took 2 weeks. I interviewed at T-Mobile (Portland, OR) in Sep 2009
Interview
Sales manager told me there would be a total of 5 interviews. 3 with managers, 1 with potential peers, and 1 with Area Sales Mgr. The process went fairly quickly. on 2/3 interviews the managers seemed distracted and were moving things around on their desk. More than anything, I got a sense that they thought they were a big deal.
I applied online. The process took 1 week. I interviewed at T-Mobile (Allentown, PA) in Sep 2009
Interview
First, I took an easy assessment test with questions like can you sit at a desk for a full shift taking calls. Then I took a long, like 45 min. to an hour, skills and math test. You had to answer mock calls and handle customer problems in a call-center environment. It was fairly easy, but you should be prepared to write information down on paper quickly before entering it into the computer. The math problems were sometimes complex - a lot of percentages and fractions, but manageable. Finally, you have to answer pages and pages of personality questions. You won't have to think, but you will have to continue to concentrate for a long time.
I just filled out a complex background history, it was comprehensive - you will need access to information (address, phone number, dates of employment, supervisor's name and title, ect...)
I just scheduled a phone interview - it will be next week.
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