I applied through an employee referral. The process took 1 day. I interviewed at T-Mobile in Mar 2009
Interview
Interviewed with store manager and recruiter. Was recommended by an employee for the interview. They first told me all about the company and the advantages or T-Mobile vs other companies. Hiring was done after the initial interview. They used a S.T.A.R type interview. My advice is to be very prepared with the start questions and think of examples of your past accomplishments. I did not prepare enough about the S.T.A.R system and did not answer quickly enough for some of the questions. I think that contributed doing poorly in the interview.The employees really seemed to enjoy their jobs.
Interview questions [2]
Question 1
Give me an example of a strength and a weakness that you posses.
The process took 1+ week. I interviewed at T-Mobile (Salem, OR) in Sep 2008
Interview
I was already an employee at the time, but I still needed to go through the process of applying online and doing the tests and getting permission from my manager and so on. Once that all went through, I was able to send off my application. I got an email within 24 hours saying telling me the next steps (which is really nice with T-mobile, they are really quick with their application and interview process). They sent me a link to a personality test, I did that. I got another email telling me my next step, I believe this one told me that someone would contact me within 24 hours for a phone interview. The next day, I got a phone call. Because the position I was applying for would have required me to relocate to another state, the interview was a little more formal than it would have been if they were trying to just get a "feel for my personality and the kind of person I am" before they invite me to an in person interview (which is what they normally do). They ask all the basic interview questions. They want to hear that you focus on customer service and that your a team player and that you are good at adapting to change (T-Mobile changes, ALOT). Thats all I can think of right now.
Interview questions [1]
Question 1
Tell me about a time where a customer has been difficult or irate. What did you do in that situation?
The process took 4 weeks. I interviewed at T-Mobile in Mar 2010
Interview
I have trying to get a job at t-mobile for almost a month now. I have been through an online skills test, a phone interview, and a group panel interview. I know that they are supposed to perform a background check as well, but since I did not get an offer during the panel interview i don't think that I passed the process.
Interview questions [1]
Question 1
talk about a time when you did not agree with a decision your manager made.