I applied through an employee referral. The process took 1 week. I interviewed at Starbucks (Denver, CO) in Jul 2009
Interview
The applications are online at their website now. The interviews are pretty standard as well. Don't look like a slob. No jeans and t-shirt. It's a business, not a local shop. I'd suggest khaki or black slacks and a black or white collared shirt, since that is the uniform that they require.
The questions are also pretty standard. They'll ask what you know about coffee and Starbucks as a company. They'll ask you why you think you'd like to work there. The key is be genuine. I've done a handful of interviews and it is quite easy to see when people are being fake.
Interview questions [1]
Question 1
They will ask you how you deal with certain ethical problems, like catching another employee stealing.
I applied through an employee referral. The process took 3 days. I interviewed at Starbucks (Seattle, WA) in Mar 2012
Interview
Shift Supervisors are typically developed internally. As a barista you typically have to complete a project and show results in order to be considered for a promotion. The shift supervisor assessment consists of behaviorally based questions. I recommend that you do a coffee tasting and bring an exotic food to pair with your coffee. This will show your evaluator that you have coffee knowledge and it is a great way to set the tone for the interview.
Interview questions [1]
Question 1
All of the questions will start out by saying ... " tell me about a time when...."
- Know your strengths and weaknesses
- Talk about your leadership experience
- Show them that you have what it takes to achieve results
- Talk about your "legendary" customer service and how YOU influence/encourage others around you follow your customer service skills