Safelite AutoGlass Customer Service Representative (CSR) interview questions

Walk-in and you complete a computer assessment, in-person interview, and then you are hired.

I applied and within a couple of days I was contacted to take an assessment test. I was then contacted again through email that I passed and to schedule an interview...only when I went that day it was ANOTHER test based on behavior, IQ, customer service call center and multi-tasking skills. I felt like I could've done that at home but anyways I had to come back again for a in-person interview. I was greeted by an emotionless lady that stared at her laptop the whole time while asking me questions with no eye contact, no smile, and we did a role play where I would read from a script asking questions as if she were a customer. She looked bored and tired with her elbow on the desk which I felt was unprofessional and then said I got the job. I honestly thought it was way too easy and wondered why...I got an offer but I'm still thinking whether or not I should take it.