Ricoh Customer Service Representative interview questions

phone interview and met with 2 managers. offer tenderd over the phone.

This was an interview for an internal position. The panel consisted of the manager of the department and a supervisor. The interview was a good cop/bad cop style of questioning. The manager was the good cop and the supervisor was the bad cop. The duo failed to read my resume and didn't realize that I had military training in this type of area. I realized that they were playing good cop /bad cop and then I used my training and turned the interview around on them. I ended up turning the bad cops words against the good cops and thus making a subordinate go against his superior. They ended up dropping the act and it became a typical interview...tell us about your experiences, blah blah blah. As a civilian it was the strangest interview I ever had. Once I flipped the interview around, it was an easy interview.