Octopus Energy Customer Service Representative (CSR) interview questions

The process as a whole was around 4 weeks. My journey started with a call from a recruiter, where you discuss the role and a little about yourself. Shortly after I was given an online Maths and Literacy test. Once that was completed I was invited to attend a virtual Discovery day where together with other candidates I had to complete different tasks, this was fun and every member made you feel relaxed. After that a Final interview and a job offer. I couldn’t have done it without the helpful Aasimah (my recruiter) whom was extremely helpful and supportive throughout the whole process. Overall I thought it was a unique and fun process throughout. From getting to know everyone with an icebreaker, splitting the teams for every task was also fun, as well as little by little learning more about the company from each employee and the company’s goals. Overall the best interview process I have attended.