I applied through an employee referral. I interviewed at Octopus Energy (Londres, Inglaterra) in Mar 2024
Interview
The interview was in stages, three different interview and some practical tests, interview was casual one to one chat, felt no pressure straight forward. I had to take day off work to attend.
I applied through an employee referral. The process took 4 months. I interviewed at Octopus Energy (Nottingham, Inglaterra) in Feb 2025
Interview
Brilliant, Practical and Written test and 1-1 interview, Everone was very friendly and helpful. Everything was explained to me and all my questions where answered. The prcces lasted approx 2 hours but it seemed to fly by, I did not feel nervous at any point.
Interview questions [1]
Question 1
I was asked how I would explain an issue to the customer
Very easy, clear instructions and Ellie replied to any questions I had and very very helpful. Questions were relating to the job which is always a good thing. Very professional when I arrived for the test.
Interview questions [1]
Question 1
General customer services questions for helping customers