Kyndryl Customer Service Representative (CSR) interview questions
based on 13 ratings - Updated May 4, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
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Kyndryl interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Kyndryl with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 90% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Kyndryl as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Drug test: 33%
One on one interview: 33%
Phone interview: 33%
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First round is group discussion round they give a topic you need to talk . 2nd is basically communicator round 3rd round is the last round that is hr round
Interview questions [1]
Question 1
Tell me some about your friends? Or the last movie that you watched recently?
I applied online. I interviewed at Kyndryl in Jun 2021
Interview
friendly recruters, questions werent too hard. there was 3 recuiters they introduced the company and the position I was applying to. they asked about my past experience and some technical questions
I applied online. I interviewed at Kyndryl (Brno) in Jul 2022
Interview
friendly good atmosphere. Almost an hour discussion by intruding yourself, the position, shift and a daily on this position.
Check languages
IT basic skills with the team leader
Previous experience
Motivational talk with the manager