Customer Service Representative (CSR) applicants have rated the interview process at Kyndryl with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 90% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Kyndryl as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Drug test: 33%
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First round is group discussion round they give a topic you need to talk . 2nd is basically communicator round 3rd round is the last round that is hr round
Interview questions [1]
Question 1
Tell me some about your friends? Or the last movie that you watched recently?
The process was very smooth and the recruiters were friendly and they asked mostly about the previous projects that he/she has done. They also asked some general questions regarding cloud services etc.
I applied online. I interviewed at Kyndryl (Hyderabad) in Jan 2025
Interview
Went through three rounds two communication and one operational round after which document verification took place and got the offer, all together it was a smooth hiring process,Kudos to the hiring team!
There was a English assessment round followed by Gd round which seem to be easy but I was not got selected mean not sure about the criteria on which hiring happens.