I applied online. The process took 1 week. I interviewed at Coach
Interview
Got a call after applying online, ask basic screening questions like store location, why do you want to leave last company etc. Then was invited to a group interview in the store. Group interview was quite friendly and engaging. Each of them introduce themselves first as well as their experience with the company
Interview questions [1]
Question 1
Typical retail interview questions: Why do you want to work at Coach?
Describe a time you deliver exceptional customer service
Describe a time you make mistakes. Guide you to follow STAR procedure (How did you do? What was the result and outcome? etc.)
One of the managers will have a in person meeting with you. Ask your work experience, skills, availabilities. Questions are including introduce yourself; how you deal with tough customers; what your strength and weaknesses are.
I applied online. The process took 1 day. I interviewed at Coach (Londres, Inglaterra) in Nov 2023
Interview
It was easy and generic questions. Majorly about customer service experience, problem solving skills and teamwork. They often look for examples demonstrating your ability to maintain a positive attitude and ensure customer satisfaction.
Interview questions [1]
Question 1
How do you keep yourself motivated when there is no many customers in the store?
Why do you want to work in Coach?