I applied online. The process took 1 day. I interviewed at Coach (Londres, Inglaterra) in Nov 2023
Interview
It was easy and generic questions. Majorly about customer service experience, problem solving skills and teamwork. They often look for examples demonstrating your ability to maintain a positive attitude and ensure customer satisfaction.
Interview questions [1]
Question 1
How do you keep yourself motivated when there is no many customers in the store?
Why do you want to work in Coach?
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
I applied through a staffing agency. The process took 1 week. I interviewed at Coach (Singapur)
Interview
Pretty easy and standard questions which were not very tough. They wanted to see my the personality and attitude towards work. Overall it was a good interview and they were very nice and polite.