I applied online. The process took 1 week. I interviewed at Coach
Interview
Got a call after applying online, ask basic screening questions like store location, why do you want to leave last company etc. Then was invited to a group interview in the store. Group interview was quite friendly and engaging. Each of them introduce themselves first as well as their experience with the company
Interview questions [1]
Question 1
Typical retail interview questions: Why do you want to work at Coach?
Describe a time you deliver exceptional customer service
Describe a time you make mistakes. Guide you to follow STAR procedure (How did you do? What was the result and outcome? etc.)
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?
