Cisco Customer Service Representative interview questions
based on 60 ratings - Updated Jul 24, 2025
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
39%
Employee Referral
Employee Referral
27%
Applied online
Applied online
18%
Recruiter
Recruiter
6%
Other
Other
6%
In Person
In Person
4%
Campus Recruiting
Campus Recruiting
Interview search
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Customer Service Representative applicants have rated the interview process at Cisco with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Cisco overall takes an average of 44 days.
Here are the most commonly searched roles for interview reports -
I applied through other source. The process took 1 week. I interviewed at Cisco in Mar 2012
Interview
As an internal candidate the process was fair and efficient. I had to interview with a panel of 4 people from sales, biz dev and engineering. The overall experience was good.
Interview questions [1]
Question 1
How do you feel you will be able to transition from your current role into this new vertical?
I applied through an employee referral. The process took 2 months. I interviewed at Cisco (Raleigh, NC) in Jan 2008
Interview
Phone screening, then mix of on-site and video conference.
Fairly generic questions. My management focused most on cultural fit, drive and gut feeling.
I applied through an employee referral. The process took 4 weeks. I interviewed at Cisco (Memphis, TN) in Sep 2010
Interview
Very well coordinated process which wsa handled very professionally. Interviewers were intelligent, respectful, and very challenging with questions that related to real-lfe scenarios for the position.
Interview questions [1]
Question 1
How would you approach a multi-million dollar project where you are the incumbent and being attacked on price due to a new competitor?